A basic shopping cart or 'contact us' form used to be high tech, but websites like Amazon.com have raised the bar in what people expect from an online commerce experience.
When evaluating e-commerce features, you have a plethora of affordable options, and the decisions you make today can make it much easier to grow and adapt your online presence well into tomorrow.
Set Now Solutions is experienced in creating online e-commerce systems that are hand-tailored to to meet our client's specific needs. The e-commerce systems we build sell product, sell services and manage information through secure industry-standard web browser conventions. Here are some options and features that add value to a successful e-commerce presence and can be a part of your online shopping and web business applications:
Saved carts and wish lists — when someone adds items to a shopping cart, their choices are remembered, even if they return to your site on another day. Email reminders about forgotten items left in abandoned carts are also a proven way to generate increased sales.
Well-designed and reassuring confirmations and email receipts — online buyers, especially on new websites, experience click stress - the momentary anxiety of what will happen, good or bad, when they make the final click to submit an order. A well presented order confirmation is the first step to a positive shopping experience.
Real-time inventory tracking — whether you are selling radio-controlled boats or seats in a CPR course, your customers expect to get what they are paying for.
By displaying real time inventory, your customers will know what's available before they take the time to buy.
Website membership — 'sign up then sign in' systems let website users set preferences and track previous orders. This also allows you to display special offers based on their browsing and purchasing history.
Online Product Management — allows your staff to easily make regular updates.
Order processing tools — provides online order tracking for your customers, gives you the ability to track order fulfillment, and enables you to generate reports
User ratings and comments — this could be used for product reviews or for customer testimonials
Integration with your in-house CRM database and social media
— easily follow up sales with customer service surveys and include customers in your marketing, e-newsletter and social media campaigns
Rich media — integrate web video clips, multiple product photos and compelling visual content to give customers an enhanced feeling of what your product offers
Before we begin development on any e-commerce system, we make sure we firmly understand your business and your internet goals. Set Now builds flexible e-commerce systems that can grow as your business grows.